Bi-Courtney honours staff who returned passengers’ lost items
The management of Bi-Courtney Aviation Services Limited (BASL), operators of the Murtala Muhammed Airport Terminal Two (MMA2), rewarded two of its Aviation Security (AVSEC) staff who returned missing items belonging to passengers.
According to a statement by BASL, one of the said employees, Mr Babatunde Ajala, was deployed to work at the Departure entrance two on Friday, April 12, during which he sighted an unaccompanied brown leather bag.
Out of curiosity, he picked up the bag having realised the owner was nowhere to be found. After close examination, a sum of Three Hundred Thousand Naira, Two iPhones, one iPad and some complementary cards were found in the bag. He promptly escalated the matter to his supervisor who in turn swung into action.
The owner of the luggage was later identified to be one Mr. Herbert O. Akindolire, an Accountant-General in Ondo State. He was contacted and thereafter summoned to confirm the ownership and content of the bag.
Mr. Akindolire, who before this time was worried because he has searched everywhere for the bag, was elated on learning about the discovery. He extended his gratitude for the sincerity of the staff and the professional way the whole matter was handled by BASL security management team.
In a related development, on Saturday, the 6th of April, another passenger who was scheduled to travel with an Abuja-bound Dana Airline had his phone missing. But the timely intervention by another BASL AVSEC staff, Henry Akhile, saved the day for the traveller. After the affected passenger raised the alarm, Akhile promptly responded by carrying out comprehensive CCTV playback.
The perpetrator was summarily apprehended, with the phone retrieved from him and handed over to the owner in a timely manner such that his flight schedule was not disrupted. The culprit was eventually handed over to the Police for prosecution.
While commending the two officers for their honesty, responsiveness, particularly on the way and manner the two incidences were handled, the Head of Human Resources, Mr. Ayoola Ajayi said BASL frowns at acts that are capable of causing undue confusion in and around the terminal, noting that the two employees have proven to be worthy ambassadors for their display of maturity, sincerity and professionalism at their respective duty posts.
He lauded other members of the team for doing the company proud through their conducts, and for making the moments count for the affected passengers.